FAQ and Troubleshooting
Quick answers to common questions.
By Klutch1 author23 articles
- Why did my card deposit failWhy a card deposit might fail and deposit alternatives
- My bank was charged but nothing showed up in fomoWhat happens when a deposit does not complete after your bank authorizes the payment.
- Do I need a Coinbase account to depositWhy Coinbase appears on your bank statement and when an account is needed.
- What if card deposits aren't available in my countryWhat to do when card deposits are not supported in your region and how to fund your account instead.
- How long does a bank withdrawal takeProcessing times and what to do if your withdrawal has not arrived.
- Can I deposit with Cash App, Venmo, or PayPalWhich payment methods fomo supports and alternatives if yours is not accepted.
- Can I reverse a trade or transferHow blockchain transactions work and why they cannot be undone.
- Why can't I buy or sell this tokenWhat warning labels mean and how to enable trading.
- How do I send tokens to another walletHow to move your tokens out of fomo to an external wallet.
- There is a random token in my wallet I never boughtWhy unfamiliar tokens may appear in your wallet.
- Why does the chart on my profile look different after I sold or withdrewHow the chart on your profile is calculated and what changes it.
- The app is not loadingQuick steps to get the app working again.
- How do I change my password or emailHow sign-in credentials work on fomo.
- Why does it say too many attempts when I try to depositWhat the "too many attempts" message means and how long to wait before trying again.
- I sent tokens to my fomo wallet but they are not showing upWhat to do when tokens transferred from another wallet or exchange do not appear in the app.
- What is identity verification and why do I need it to withdraw to my bankHow KYC works for bank withdrawals, what you need, and what to do if verification fails.
- Why did my Apple Pay purchase failCommon reasons Apple Pay token purchases are declined and what to try.
- Does fomo have copy tradingHow to follow and learn from other traders on fomo.
- How to sign out of fomoHow to log out and manage your account sessions.
- Can I import an existing wallet into fomoHow fomo wallets work and why importing is not supported.
- Where is fomo availableWhere fomo is offered, where the Terms list the places it is not, the web app at fomo.family, and how the Deposit screen shows the methods open to you.
- What happens to small remaining balancesWhy a position worth less than 2 USDC (5 USDC on Ethereum) cannot be sold in the app, and how to reach it anyway.
- How to recover funds sent to your fomo wallet on an unsupported networkFunds that arrived at your fomo address on a network fomo does not credit are still yours. Here is how to move them onto a supported network.