FAQ and Troubleshooting
Quick answers to common questions.
By Klutch1 author22 articles
- Why did my card deposit fail?Why a card deposit might fail and deposit alternatives
- My bank was charged but nothing showed up in fomoWhat happens when a deposit does not complete after your bank authorizes the payment.
- Do I need a Coinbase account to depositWhy Coinbase appears on your bank statement and when an account is needed.
- What if card deposits aren't available in my countryWhat to do when card deposits are not supported in your region and how to fund your account instead.
- How long does a bank withdrawal takeProcessing times and what to do if your withdrawal has not arrived.
- Can I deposit with Cash App, Venmo, or PayPalWhich payment methods fomo supports and alternatives if yours is not accepted.
- Can I reverse a trade or transferHow blockchain transactions work and why they cannot be undone.
- Why can't I buy or sell this tokenWhat warning labels means and how to enable trading.
- How do I send tokens to another walletHow to move your tokens out of fomo to an external wallet.
- There is a random token in my wallet I never boughtWhy unfamiliar tokens may appear in your wallet.
- Why does the chart on my profile look different after I sold or withdrewHow the chart on your profile is calculated and what changes it.
- The app is not loadingQuick steps to get the app working again.
- How do I change my password or emailHow sign-in credentials work on fomo.
- Why does it say too many attempts when I try to depositWhat the "too many attempts" message means and how long to wait before trying again.
- I sent tokens to my fomo wallet but they are not showing upWhat to do when tokens transferred from another wallet or exchange do not appear in the app.
- What is identity verification and why do I need it to withdraw to my bankHow KYC works for bank withdrawals, what you need, and what to do if verification fails.
- Why did my Apple Pay purchase failCommon reasons Apple Pay token purchases are declined and what to try.
- Does fomo have copy tradingHow to follow and learn from other traders on fomo.
- How to sign out of fomoHow to log out and manage your account sessions.
- Can I import an existing wallet into fomoHow fomo wallets work and why importing is not supported.
- Where is fomo availableWhich countries can use fomo and which deposit methods are available by region.
- What happens to small remaining balancesWhy you might not be able to sell a position worth less than 2 dollars.